Privacy Policy

Updated: May 5th 2026

Protecting your private information is our priority. This Statement of Privacy applies to polarityair.com, and Polarity Air and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Polarity Air include polarityair.com. The Polarity Air website is a Home Service site. By using the Polarity Air website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered, Polarity Air may collect personally identifiable information, such as your:

• First and Last Name
• Mailing Address
• Email Address
• Phone Number

Polarity Air may also collect anonymous demographic information, which is not unique to you, such as your:

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

Polarity Air collects and uses your personal information to operate and deliver the services you have requested.

Polarity Air may also use your personally identifiable information to inform you of other products or services available from Polarity Air and its affiliates.

Sharing Information with Third Parties

Polarity Air does not sell, rent or lease its customer lists to third parties.

Polarity Air may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Polarity Air, and they are required to maintain the confidentiality of your information.

Polarity Air may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Polarity Air or the site; (b) protect and defend the rights or property of Polarity Air; and/or (c) act under exigent circumstances to protect the personal safety of users of Polarity Air, or the public.

Tracking User Behavior

Polarity Air may keep track of the websites and pages our users visit within Polarity Air, in order to determine what Polarity Air services are the most popular. This data is used to deliver customized content and advertising within Polarity Air to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Polarity Air. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Polarity Air website.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

• Delete your personal information from our records; and direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.
• Complete the transaction for which the personal information was collected, fulfill the
  terms of a written warranty or product recall conducted in accordance with federal
  law, provide a good or service requested by you, or reasonably anticipated within the
  context of our ongoing business relationship with you, or otherwise perform a contract
  between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal
  activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right
  of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the
  public interest that adheres to all other applicable ethics and privacy laws, when our
  deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on
  your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Children Under Thirteen

Polarity Air does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. You must be 18 years of age or older to use this SMS service

Changes to this Statement

Polarity Air reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Consent to Communicate

By submitting our contact forms, you are providing express consent to be contacted by Polarity Air via SMS, call, or email, possibly using automated technology to the number you provided. If at any time you wish to opt-out of communication, please reply “STOP.” Text “HELP” for assistance. Message frequency may vary. Message and data rates may apply. Submission of this form does not authorize the purchase of goods, services, or products. For more information, please review our Privacy Policy and Terms and Conditions.

Cookies and Tracking Technologies

Polarity Air may use cookies, pixels, web beacons, analytics tools, and similar tracking technologies to help operate our website, improve user experience, understand website activity, and support marketing or advertising efforts.

Cookies are small data files placed on your device when you visit our website. These technologies may collect information such as your IP address, browser type, device information, pages visited, time spent on pages, referring website addresses, and interactions with our website.

We may use cookies and tracking technologies to:

• Remember user preferences;
• Analyze website traffic and performance;
• Understand how visitors use our website;
• Improve website functionality and content;
• Measure the effectiveness of advertising or marketing campaigns;
• Provide relevant content or advertisements.

You may be able to control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality or performance of certain parts of our website.

Data Security Practices

Polarity Air takes reasonable administrative, technical, and physical measures to help protect the personal information we collect from unauthorized access, use, disclosure, alteration, or destruction.

These practices may include access controls, secure data storage, limited access to personal information, employee or service provider confidentiality requirements, and the use of security tools designed to help protect information submitted through our website or service channels.

While we take reasonable steps to safeguard your information, no method of transmission over the Internet, mobile network, or method of electronic storage is completely secure. Therefore, Polarity Air cannot guarantee the absolute security of any information you provide to us.

No Sharing of SMS Opt-In Information

Polarity Air does not sell, rent, lease, or share SMS opt-in consent, phone numbers collected for SMS purposes, or SMS-related personal information with third parties or affiliates for their own marketing purposes.

Information provided for SMS communications will be used only to communicate with you regarding Polarity Air services, including appointment reminders, scheduling confirmations, service updates, technician arrival notifications, customer support messages, account notifications, maintenance reminders, and promotional offers where permitted.

SMS opt-in data and consent will not be shared with third parties except as necessary to provide messaging services on behalf of Polarity Air, comply with applicable law, or protect the rights, safety, or property of Polarity Air, our customers, or others. Any service providers that assist with SMS communications are authorized to use SMS-related information only as needed to provide services to Polarity Air and are required to maintain the confidentiality of such information.

You may opt out of SMS messages at any time by replying STOP to any text message. For assistance, reply HELP. Message frequency may vary. Message and data rates may apply.

Contact Information

Polarity Air welcomes your questions or comments regarding this Statement of Privacy. If you believe that Polarity Air has not adhered to this Statement, please contact Polarity Air at:
‍
Polarity Air
Fairview, TX

Email Address: info@polarityair.com
phone number: (972) 379-7563

Effective as of August 4, 2024

Terms Of Service

Updated: May 5th 2026

Agreement between User and polarityair.com

The polarityair.com website (the “Site”) is comprised of various web pages operated by Polarity Air (“Polarity”). polarityair.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of polarityair.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

Our Website

Our website is the central hub where customers can explore the multitude of HVAC and electrical services we provide. It is designed to illustrate our commitment to ensuring everyone enjoys a secure, comfortable living and working environment. We aim to be your reliable partner for all heating, ventilation, air conditioning, and electrical needs.

Our Services

We specialize in a comprehensive range of services, including the installation, maintenance, and repair of heating, cooling, ventilation, and electrical systems. Our proficient team is dedicated to delivering high-quality, customized solutions, promising optimal functionality and longevity for all your HVAC and electrical systems.

Products for Sale

Our online platform also allows customers to purchase high-quality filters essential for maintaining superior air quality and system efficiency. These products are crafted to guarantee that your HVAC and electrical systems run smoothly, ensuring a wholesome and pleasant indoor atmosphere.

Book Appointments & Contact Us

Our website offers a user-friendly experience for customers wishing to book appointments, facilitating a seamless and straightforward process. We prioritize clear and open communication and have established multiple channels through which customers can contact us for inquiries, service requests, or additional information.

Engagement & Information

In addition to being a gateway to our services and products, our website serves as a resource for information, tips, and updates on HVAC and electrical systems and indoor air quality. We strive to share our knowledge and insight to help our customers make well-informed decisions about their heating, cooling, and electrical needs.

Electronic Communications

Visiting polarityair.com or sending emails to Polarity constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Age restriction (18+)

Polarity does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. You must be 18 years of age or older to use this SMS service. If you are under 18, you may use polarityair.com only with permission of a parent or guardian.

Links to Third Party Sites/Third Party Services

polarityair.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Polarity and Polarity is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Polarity is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Polarity of the site or any association with its operators. Certain services made available via polarityair.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the polarityair.com domain, you hereby acknowledge and consent that Polarity may share such information and data with any third party with whom Polarity has a contractual relationship to provide the requested product, service or functionality on behalf of polarityair.com users and customers.

No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use polarityair.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Polarity that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Polarity or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Polarity content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Polarity and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Polarity or our licensors except as expressly authorized by these Terms.

Third Party Accounts

You will be able to connect your Polarity account to third party accounts. By connecting your Polarity account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature.

International Users

The Service is controlled, operated and administered by Polarity from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Polarity Content accessed through polarityair.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Indemnification

You agree to indemnify, defend and hold harmless Polarity, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Polarity reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Polarity in asserting any available defenses.

Class Action Waiver

Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Polarity agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. Polarity Air AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

Polarity Air AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. Polarity Air AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL Polarity Air AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF Polarity Air OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Termination/Access Restriction

Polarity reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Texas and you hereby consent to the exclusive jurisdiction and venue of courts in Texas in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Polarity as a result of this agreement or use of the Site. Polarity’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Polarity’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Polarity with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Polarity with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Polarity with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

Changes to Terms

Polarity reserves the right, in its sole discretion, to change the Terms under which polarityair.com is offered. The most current version of the Terms will supersede all previous versions. Polarity encourages you to periodically review the Terms to stay informed of our updates.

Credit Authorization Disclosure

By scheduling a booking with Polarity Air, you authorize Polarity, and its financial partners, to access your credit report information for purposes related to providing services, determining estimate and financing options, and verifying your identity, in accordance with the Fair Credit Reporting Act (FCRA).

This authorization may include a soft credit inquiry, which does not impact your credit score.

By scheduling a booking, you acknowledge and consent to this credit authorization.

SMS Messaging Terms

By providing your mobile phone number and opting in to receive text messages from Polarity Air, you agree to receive SMS and/or MMS messages from Polarity Air, including messages sent using automated technology where permitted by law.

Polarity Air’s SMS messaging program may be used to send communications related to our HVAC, heating, cooling, ventilation, electrical, indoor air quality, appointment booking, customer service, and product offerings. Message types may include, but are not limited to:

• Appointment reminders;
• Scheduling confirmations;
• Service updates;
• Technician arrival notifications;
• Maintenance reminders;
• Customer support messages;
• Account or service notifications;
• Estimate, financing, or booking-related communications;
• Promotional offers and marketing messages, where permitted.

Consent to receive SMS messages is not required as a condition of purchasing any goods or services from Polarity Air.

SMS Opt-Out Instructions

You may opt out of receiving SMS messages from Polarity Air at any time by replying STOP to any text message you receive from us.

After you send STOP, we may send one final confirmation message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from Polarity Air unless you opt in again.

For help or assistance, reply HELP or contact Polarity Air directly using the contact information listed in these Terms.

Message Frequency, Message and Data Rates

Message frequency may vary depending on your appointments, service requests, account activity, and communication preferences.

Message and data rates may apply to any SMS or MMS messages sent or received, as determined by your mobile carrier and your mobile service plan. You are responsible for any charges imposed by your mobile carrier.

Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

SMS and MMS message delivery may be affected by factors outside of Polarity Air’s control, including mobile carrier network availability, device settings, service interruptions, or other technical issues. Polarity Air does not guarantee that SMS or MMS messages will be delivered, received, or read within any specific timeframe.

Contact Us

Polarity welcomes your questions or comments regarding the Terms:

Polarity Air
Fairview, TX

Email Address: info@polarityair.com
phone number: (972) 379-7563

Effective as of August 4, 2024