Polarity is veteran-owned and serves homeowners across Dallas, Tarrant, Denton and Collin counties. Our own certified technicians do the work, so the person who quotes your job is accountable for it.
Every visit is backed by six written guarantees: transparent pricing, an accurate diagnosis, on time installation, our install design, client respect, and a 48 hour fix. That applies whether you booked a repair, a tune up or a full system. Same day service is available seven days a week, with emergency dispatch 24 hours a day. We are 5-star rated on Google.
On a repair visit. A full diagnosis of the system, not just the part that failed, and a written price before any work starts. You approve the number first. If the repair turns into a replacement conversation, we quote both.
On a tune up. A safety check, cleaning, and a performance test across the system, plus a written report of anything we find wearing out. Booked ahead of the season so problems surface before you need the system.
On a full system install. KORA smart thermostat, a Manual J load calculation so the system is sized to your home instead of matched to whatever was there before, full duct cleaning, and a post install walkthrough.
Anything else the job needs is on your written quote before work begins. Nothing is added after the fact.
A tune up is the right call when nothing is wrong yet. It is maintenance, booked before the season, and it is what keeps the other two off your calendar.
A repair, is when the system is under 10 years old, the failure is a single component, and the repair costs less than about a third of a replacement.
A replacement usually is the better choice when your HVAC system is 12 to 15 years old, still runs on R-22 refrigerant, has needed more than one repair in the past two years, or when the repair quote crosses about half the cost of a new system.
Where more than one is reasonable, we quote them side by side and tell you which we would choose in your position.
Financing is not only for new systems. Repairs can be financed too, so a failed compressor in July does not have to become a decision you make in one afternoon.
On a full system, a qualifying install starts at $59 per month with $0 down, on approved credit. On the promotional plan you pay zero interest when the balance is paid within 24 months.
Your actual payment depends on what you choose and the term you qualify for. You get that number during the visit, not days later. Call (972) 379-7563 to learn more about how to get your HVAC repair or installation financed.
Qualifying Polar Series systems carry up to a 15 year parts and labor warranty. Parts and labor means a covered failure costs you nothing for either one, for the life of the coverage.
Repairs carry their own workmanship coverage, and POLARCLUB members get 10% to 20% off repairs on top of it. We register install warranties for you, so there is no form for you to remember.
Promotional financing is available on approved credit through our lending partners and applies to qualifying purchases only. The $59 per month figure is the lowest qualifying payment on a full system, not a quoted price for every job.
Promotional offers cannot be combined unless stated otherwise. Offers apply to residential properties inside our North Texas service areas. The terms that apply to your job are printed on your estimate.
Tell us what's happening and grab the next available two-hour arrival window that works for you.
Itemized pricing for equipment, labor, and parts, plus flexible financing. Zero hidden fees.
Certified, background-checked techs install cleanly, haul away the old unit, and protect your floors.
We test everything, show you how it runs, and register your 15-year parts warranty on the spot.
Ask your technician about enrolling while they are out for your visit.
Schedule Online
Members get priority scheduling, so you never wait during a breakdown.
Seasonal tune-ups keep your system running efficiently and catch issues early.
Members build up to $479 a year in trade-in credit toward their next Polar Series system.
